Sales Policy for LEAPCITY

Effective Date: March 24, 2025

At LEAPCITY, we aim to provide a smooth and enjoyable shopping experience for all our customers. Our sales policy outlines the terms and conditions that govern your purchase of products from our website.

1. Product Availability

All products on our website are subject to availability. While we make every effort to ensure accurate inventory, in rare cases, products may become out of stock or unavailable due to unforeseen circumstances. If a product you have ordered is unavailable, we will notify you promptly and provide options such as substituting with a similar product or issuing a full refund.

2. Pricing

All prices listed on the LEAPCITY website are in GBP (£) and are subject to change without notice. We strive to provide accurate pricing, but in the event of an error, we reserve the right to correct the price before processing the order. If there is a pricing error after an order has been placed, we will contact you for approval before proceeding with the shipment.

3. Payment Methods

We accept a variety of secure payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Other payment methods as offered during checkout

All payments are processed securely through trusted third-party payment processors. Your payment information will be kept confidential and will not be stored on our website.

4. Order Confirmation

After placing an order, you will receive an order confirmation email detailing your purchase. This email serves as a receipt for your transaction. Please review the details of your order carefully to ensure all information is correct. If there are any discrepancies, please contact us immediately at contact@leapcity.xyz.

5. Shipping

LEAPCITY ships worldwide, and shipping costs will be calculated at checkout based on your location and the size of your order. Please note that delivery times may vary depending on your location and shipping method selected.

  • Standard Shipping: Typically arrives within 5-7 business days (domestic orders).

  • International Shipping: Delivery times vary by country; please check at checkout for estimated delivery dates.

Please ensure that your shipping address is correct when placing your order, as we are not responsible for any delays or issues resulting from incorrect address information.

6. Sales Tax

Sales tax is applied to orders where required by law. The applicable sales tax will be calculated at checkout based on the shipping address provided. Prices shown on our website do not include taxes unless stated otherwise.

7. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at contact@leapcity.xyz. Orders can only be canceled before they are shipped. Once your order has been processed and dispatched, cancellations are not possible, but you can follow our return process after receiving the item.

8. Returns and Refunds

For information on returns, refunds, and exchanges, please refer to our Refund and Return Policy.

9. Promotions and Discounts

From time to time, LEAPCITY may offer promotions, discounts, or special offers. These offers are subject to specific terms and conditions, which will be clearly stated on the promotion page. Discounts cannot be applied retroactively to previous orders.

10. Customer Responsibilities

As a customer, it is your responsibility to provide accurate and complete information during the ordering process. This includes ensuring that your shipping address is correct and up-to-date. LEAPCITY is not responsible for any delays, losses, or issues caused by inaccurate or incomplete information.

11. Limitation of Liability

LEAPCITY is not liable for any damages or losses arising from the use or inability to use the products purchased from our website. In no event shall LEAPCITY be liable for any indirect, incidental, special, or consequential damages arising from the sale of our products.

12. Modifications to the Sales Policy

LEAPCITY reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our terms and conditions.

13. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us: