Privacy Policy – LeapCity

Effective Date: 12/5/2025

At LeapCity, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, place an order for pet food online, or interact with our customer support team. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two main types of data to ensure a secure and personalized pet food shopping experience:

Personal Information

Collected when you:

  • Create an account

  • Make a purchase

  • Contact our support team

Includes:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (secured)

Non-Personal Information

Collected automatically via cookies and other technologies:

  • IP address

  • Browser type

  • Site usage behavior

2. How We Use Your Information

LeapCity uses your data to:

  • Process and ship your pet food orders quickly and accurately

  • Enhance your shopping experience on our website

  • Send email updates and promotions (only with your consent)

  • Prevent fraudulent activities and ensure website security

  • Improve our pet food products and services

3. Sharing Your Information

We never sell or trade your personal data. We may securely share limited data with trusted service providers that assist with:

  • Payment processing

  • Shipping logistics

  • Email marketing

  • Site performance analytics

These providers are contractually obligated to protect your data and only use it for the services they provide to LeapCity.

4. Data Security

We prioritize your privacy by implementing strong security practices, including:

  • SSL encryption for sensitive transactions

  • Secure servers and firewalls

  • Ongoing monitoring for unauthorized access

However, while we do our best to protect your information, no method is completely foolproof.

5. Cookies & Tracking Technologies

To enhance your experience, LeapCity uses:

  • Cookies for remembering preferences and saving shopping carts

  • Tracking tools for analyzing traffic and improving content

You can disable cookies in your browser settings, but some website features may not work correctly.

6. Your Rights & Choices

You have full control over your personal data:

  • Access & Edit: Request access or corrections to your stored information

  • Opt-Out: Unsubscribe from emails anytime

  • Delete Account: Request deletion of your data (unless legally required to retain it)

7. External Links

Our site may link to external pet-related websites or services. LeapCity is not responsible for their privacy practices. We encourage you to review those third-party policies separately.

8. Children’s Privacy

LeapCity does not knowingly collect data from children under 13. If we discover any such data, we will delete it promptly.

9. Policy Updates

We may revise this Privacy Policy occasionally. Any updates will be posted here with a new effective date. We encourage you to check periodically for the latest version.

10. Contact Us

Have questions or privacy concerns? Reach out anytime:

Phone: 410-848-5993
Email: info@leapcity.xyz
Mailing Address:
4865 Marie Street
Westminster, Maryland, United States

Thank you for choosing LeapCity. We’re committed to protecting your privacy while delivering the best pet food online.