Payment Policy – LeapCity

Effective Date: May 4, 2025

At LeapCity, we aim to provide you with a smooth and secure shopping experience. Our Payment Policy outlines the accepted payment methods, security measures, and related details to help you make informed transactions while shopping for pet food on our website.

  1. Accepted Payment Methods

We accept the following payment methods for online orders:

  • Credit Cards: Visa, MasterCard, American Express, Discover

  • Debit Cards: Visa, MasterCard

  • PayPal

  • Apple Pay

  • Google Pay

All payments must be made in U.S. Dollars (USD).

  1. Payment Security

We take the security of your payment information very seriously. All transactions are processed using SSL encryption to ensure that your payment details are securely transmitted. LeapCity complies with the highest industry standards to protect your personal and payment information.

For added security, we do not store your full credit card information on our servers. All payment details are processed securely through trusted payment gateways.

  1. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order number, the items you purchased, and the total amount charged. Please review your order and contact us immediately if you notice any discrepancies.

  1. Payment Authorization

All payments are subject to authorization by the issuing bank or payment processor. If there are any issues with payment authorization (e.g., insufficient funds, expired card, etc.), we will notify you, and your order may be delayed or canceled.

  1. Sales Tax

Sales tax will be applied to your order where applicable, based on the shipping address. The exact amount of sales tax will be calculated during checkout and included in the total price of your order.

  1. Promo Codes & Discounts

If you have a valid promo code or discount, you can apply it during checkout. Please note that promo codes cannot be combined with other offers unless otherwise stated. Promo codes are subject to expiration dates and specific terms and conditions.

  1. Billing Information

When making a payment, you must provide accurate and up-to-date billing information, including your full name, billing address, and payment details. Providing incorrect or incomplete billing information may result in delayed processing or cancellation of your order.

  1. Currency

All transactions are processed in U.S. Dollars (USD). Any currency conversions, if applicable, will be handled by your payment provider or bank.

  1. Refunds

If you are eligible for a refund, it will be issued to the original payment method. Please refer to our Refund Policy for more details on how refunds are processed.

  1. Fraud Prevention

LeapCity has implemented measures to detect and prevent fraudulent activities. If we suspect any fraudulent activity associated with your payment, we may temporarily suspend or cancel your order. In such cases, we may require additional verification from you before proceeding.

  1. Contact Us

If you have any questions or concerns regarding payments, please reach out to our customer support team:

  • Phone: 410-848-5993

  • Email: info@leapcity.xyz

  • Mailing Address:
    4865 Marie Street
    Westminster, Maryland, United States

Thank you for choosing LeapCity! We are committed to ensuring that your shopping experience is secure, simple, and seamless.